Support

Email support@itsha.com and a person will read it. We aim to reply within two working days.

Before you write

My verification code never arrived

Check spam and, on Gmail, the Promotions tab. itsha.com is a new sending domain, so early messages are more likely to be filtered. Codes expire after five minutes — request a fresh one rather than reusing an old email.

I am asked to wait before trying again

Sign-up, sign-in, and code requests are rate limited to keep automated abuse off the service. Waiting a few minutes clears it.

Will my workouts sync between devices?

No. Workouts, plans, timers, and progress are stored on your device and are never uploaded. An account exists for web features and, in future, to carry a subscription across your devices.

I forgot my password

Use the reset link on the sign-in page. We store only a hash, so nobody here can look your password up.

Itsha gives general fitness information and is not medical advice. If something hurts, stop and speak to a doctor.